Privacy Policy for Astral Enterprises, LLC

Last Updated: 2023-11-12

1. Introduction

Welcome to Astral Enterprises, LLC. We are a commercial real estate investment and property management company, committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the use of our website, https://astral.enterprises. By accessing or using our service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information Collection

We collect various types of personal information to provide and enhance our services. This includes, but is not limited to:

• Names: To personalize our communication and services.
• Contact Details: Such as email addresses and phone numbers for communication purposes.
• Financial Information: Necessary for processing transactions related to our real estate investment and property management services.

This information is collected in the following ways:

• Forms: When you fill out forms on our website, such as contact forms, service inquiries, or transactional documents.
• Cookies: Our website uses cookies to enhance user experience, understand site usage, and improve our services. Cookies may track information such as website usage and user preferences.

3. Use of Information

The information we collect is used for a variety of business purposes:

• Service Delivery: To provide and enhance the services offered by Astral Enterprises, LLC, including all aspects of real estate investment and property management.
• Customer Support: To offer assistance and respond to inquiries, ensuring a high level of service.
• Marketing: To communicate with you about services, offers, and promotions that might be of interest, based on your preferences and interactions with us.

In regards to sharing information with third parties:

• We may share anonymized or aggregated data with third parties for business purposes, such as analytics or market research. This data is processed in a way that does not identify you personally, ensuring your privacy is maintained.
• We may also share information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
• We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Please note that non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4. Data Storage and Security

At Astral Enterprises, LLC, we prioritize the security of your personal information. Our data storage methods include:

• Cloud Storage: Some of the collected data is stored on secure, cloud-based servers for efficient and scalable data management.
• On-site Storage: We also use on-site servers for certain information, maintained in secure facilities.

To safeguard your data, we implement various security measures:

• Encryption: Sensitive data is encrypted during transmission and in storage.
• Access Control: We have strict access controls to ensure that only authorized personnel can access personal data.
• Data Breach Procedures: In the event of a data breach, we have established procedures to promptly and effectively protect your information and comply with legal requirements.

Please note that while we strive to use commercially acceptable means to protect your personal data, no method of electronic storage or transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

Astral Enterprises, LLC uses cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Usage of Cookies:

• Analytical Purposes: We use cookies to analyze user activity in order to improve our website. For example, we can use cookies to look at aggregate patterns like the average number of searches that users perform.
• Your Preferences: Cookies help us remember your settings and preferences, such as language and location, for a more personalized experience.
• Site Functionality: Cookies are also used for the functionality of our website, enabling features such as the ability to log in or access secure areas.

You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

6. User Rights and Choices

At Astral Enterprises, LLC, we respect your rights to your personal data. In accordance with data protection laws, you are entitled to the following:

Access and Update: You have the right to access and update your personal information that we hold.

Deletion: You can request the deletion of your personal information from our records, subject to certain exceptions prescribed by law. If we are required to retain some or all of your data due to legal, security, or operational reasons, we will inform you accordingly.

Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Object or Restrict Processing: You may object to, or request a restriction on, the processing of your personal data under certain circumstances. When processing is restricted, we are permitted to store your data but not further process it.

Automated Decision Making and Profiling: You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except as allowed under applicable law.

Withdraw Consent: Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Lodge a Complaint: You have the right to lodge a complaint with a data protection authority about our collection and use of your personal data.

To exercise any of these rights, please contact us at contact@astral.enterprises. We may request specific information from you to help us confirm your identity and process your request. We will respond to your request within the timeframe stipulated by applicable law.